Small Business and SalesBabu Online CRM Software
We all know SME sector contributes to a vast Business Term which consist very Complex & Micro business processes and to manage the entire functionality, is quite a difficult task.
CRM (Customer Relationship Management) helps you to automate your Sales and Service processes. CRM help you to automate and streamline Contact Management, Customer & Accounts Management, Opportunity Management, Customer Sales Order Handling & Processing, Sales Forecast Management, Activity Management, Quotation management and Sales Team Analysis.
When we talk about small businesses, means we are always looking for such a tool that can reduce entire IT infrastructure & Operation Cost and contribute in Business productivity and Sales. CRM helps you to centralized the full process on one platform and enable you for fast decision making.
Major Obstacles in SMEs Business
Finance and IT Infrastructure Cost
Small businesses often struggle to get large loans. Banks worry about repayment delays. Even when you get funds, you do not want to spend lakhs on servers, software licenses, and IT staff.
Traditional on-premise software needs a server, installation, and a person to maintain it. That cost does not make sense for a 10 to 50 member team.
You need something that starts small, costs monthly, and grows with you.
Minimum use of Cloud Technology
Many startups now use cloud apps, but many traditional SMEs still keep data on one office computer or in paper files. If that computer crashes, or an employee leaves, data goes with him.
Without cloud, your field sales team cannot see stock or customer history when they are at a client location. Your owner cannot check sales when travelling.
This slows down decisions.
Wrong Marketing Strategy
Without organised data, you cannot target properly. You also cannot study competitors, customer preferences, or market trends.
Many small businesses do not make a yearly marketing plan. They run ads when sales are low and stop when sales pick up. This on-off approach does not build a pipeline.
Premises hosted software applications
Many traditional Small & Medium enterprises still host their softwares using on premises infrastructure which is highly restrictive and inefficient in today’s world of mobile service industry,
Product competition with big giants in similar industry
Competition is a known hindrance for any startup and new business venture. Small scale industries find it quite difficult to break the ice of existing customers and products and launch their new products in the market.
Manpower Limitations
Due to limited automation and huge manual workloads, many small scale industries and enterprises pay a bounty to their employees. These manpower work items are mostly error prone and cause many repetitive expenditures for the company.
Scatter business information
Leads come from IndiaMART, website, referrals, and trade shows. One executive keeps them in his phone, another in Excel. No one has the full picture.
Marketing becomes random. You send the same message to everyone because you do not know who needs what. You lose leads simply because follow-up did not happen on time.
Funds and accounting
Funds are the major problem in small businesses. None of the businesses will be able to function without sufficient funds. The main reason for this is less availability of not getting approved of the credit cards or loans because of the weak finance, you could have low creditworthiness. So you might need to borrow funds with high-interest rates which will affect your credit rating. Keeping a record of accounts is also very difficult for small businesses because of the lack of knowledge.
Raw materials
The necessary thing for the businesses is the raw materials. With no proper quantity, poor quality, and without the supply of the raw materials at the correct time causes problems that will affect the functioning of the business and also manufacturing units.
No project planning
Another major issue faced by small businesses is no proper project plan. Business owners just start with the business without any plans also without studying the market, the demands of the markets, and availability of proper infrastructure and space. The first step is preparing a proper project plan and also which includes doing’s and don’ts for your business and the workflow to achieve the target.
Staying up to date with trends
Some of the business owners are not aware of the latest trends in the market. Keeping them well versed with the latest trends in the market is very important for all the owners of the small business.
How SalesBabu Online CRM Helps to SMEs to grow their Business
SalesBabu CRM helps SMEs to build & grow their business, brings more internal connectivity, accountability and reliability among all business functionalities at micro level to best customer satisfaction and increased sales revenue.
SalesBabu CRM offers a chance to Small & Medium Enterprises to take action on required areas, remove complexity and makes it possible to simplify the maintenance and use of systems within the business accurately. This helps you to reduce the numbers of “Standalone” systems and reduce the IT Infrastructure Cost. So that SME’s can pay closer attention to the matters of their business to further their growth and success.
Benefits of SalesBabu CRM in SMEs
- Centralised Data
Cloud platform enables companies to manage their data in a centralised cloud based database , so that they can easily retrieve and use from anywhere at any time. This integrated repository contains details on very information needed for the business processes of the organisation. Also, cloud based service providers facilitate companies with security and theft tracking features which keeps customer data in a safe hand.
Every piece of information stored has role based access which makes it easier to manage and track at one location which is easily accessible by different stakeholders for various business purposes. This centralised data maintenance increases the productivity and reduces the data maintenance cost at client site.
Read More – Three ways How Cloud CRM Software can take your Sales to next level.
- Reduce Implementation Cost
SalesBabu CRM is based on cloud platform which allows SME’s to Use software at minimal cost, SMEs don’t need to maintain own servers to run this application, as a SaaS solution enables SME to reduce their IT Cost, which they bear to maintain their IT infrastructure annually or monthly. So that it can reduce total IT cost and spare much capital to set other business functions.
SalesBabu CRM software users need to just connect their systems to the internet and with a user-id and password, and they are good to manage their whole business process through easy to use software features.
Read More – Tips to Reduce Cost in Small Business.
- Enable Real and Transparent Functioning
Cloud Platform gives a smooth & transparent functioning on all business tiers, in sales process; it is an utmost requirement for each salesperson that each transaction within the customer should be transparent, so that you can provide better service to clients and could reduce the unwanted errors.
Read More – CRM in the Cloud: Right for your Organisation?
- Automation
SalesBabu CRM provides automated features for handling different sectors of SME like lead tracking, nurturing and further sales closure. Complete information of every customer along with different vendors, products and more at a centralized location, which can be fetched with just a few mouse click and help in quick creation of automated quotation and sales order for faster sales closure.
Various features like automated notifications to customers and staff members, predefined email templates, auto assignment of new tickets and more help in minimizing manual intervention and help in improving the overall productivity of the business.
Read More – 5 Amazing automation features of CRMs you need to be using
SalesBabu CRM provides various features like Mobile sales apps, automated Quotation and sales order creation for efficient sales and marketing strategies for the business. Also, various inbuilt report and analysis tool helps in creating productive marketing campaigns and statistics for better futures plans for the organisation.
Read More – How Your CRM System Helps You Align Your Sales & Marketing Strategy
Conclusion
SalesBabu On-Demand CRM helps SMEs to track entire operational things related to their major business process like; Sales Tier, Service Management and Purchase & inventory Management. This allows SME’s to manage their Vertical business functions Efficiently & Smoothly with SalesBabu without any upfront application development cost.
