Online CRM For Sales & Distribution

Cloud Based CRM For Sales & Distribution

As we all know about the sales Speed -o -Meter “More Customers = More Sales”, instead to do it alone, let’s do it with the help of different channels. (Distributors, Wholesalers or Retailers)

Cloud-based CRM will be an extremely useful tool for the sales and marketing teams. Many of the cloud-based software providers will offer an affordable, flexible solution and make the customers an attractive proposition to the organization of all sizes. 

With the cloud CRM, your sales team will know when to reach out to their leads and how to engage them, while providing the sales managers with comprehensive data about the performances of the team, missed opportunities, and also the best strengths.

Sales & Distribution Management

In a traditional model, monitoring sales is a very complicated task, where we need to track the total Inflow & outflow of our products at every level. To manage these complex tasks, we need a robust tool rather than a traditional approach.

We all are aware of the traditional way of Primary & Secondary Sale patterns. Let’s take a look at the same via another path.

To manage the Sales & Distribution Bucket we need an efficient Bone (inventory management) to track the total inflow and outflow of products at every level. So that we can enhance the automation of the downstream distribution process along with the entire Sales Channel and reduce communication gaps at all levels. We all want to achieve a magic figure in the Distribution Business but some obstacles try to stop us in the middle.

Distribution management as a marketing function : 

The fundamental idea of distribution management as a marketing function is that the management of the distribution should happen in an ecosystem that will involve the consideration of the following :

• Promotion – Communication is used by the seller to inform or remind all the potential customers about their services, goods, ideas, image, and also the impact that they have on society.

• Product – This is not always a distinct object, product can also refer to the idea or the information.

• Placement – Placement refers to the process that will ensure the accessibility, availability, and also visibility of all the products to the ultimate consumers or customers who prefer to buy them.

• Price – Price refers to the value of the goods or the services to both sellers and also buyers which will involve tangible and intangible factors like discounts, list of prices, financing, and also responses of customers and competitors. 

Effective distribution management will involve selling your products while ensuring sufficient stocks in the channels and also managing the promotions in the channels and their varying requirements. 

It also makes sure that the supply chain is efficient enough that the costs of the distribution are low enough to allow the products to be sold at the proper price, hence supporting your marketing strategy and maximizing the profit.

Challenges in Sales & Distribution Business

• How to manage Stock at Secondary level?
• How to manage Supply Chain process platform?
• How to manage Secondary level of your business chain?
• How to improve relation with your Distributors & Dealers?
• Is it possible to track & improve Secondary Sales?

How Cloud CRM help them to overcome challenges

• Manage stock flow in an efficient manner, to provide prior notification on available stock.
• Effectively manage entire cross chain of Dealer and Distributor @ Single screen.
• Provide real time visibility and transparency on primary and secondary transactions.
• Get Robust MIS, which can be used as a Business Intelligence Tool, to improve upcoming transactions in Sales & Marketing.

Get benefits of SalesBabu Sales & Distribution CRM and boost your Secondary Sales Tier

SalesBabu CRM is the most trusted CRM solution that was built specifically for Sales & Distribution transactions. SalesBabu understand the needs of the dealer & distributors and have developed our extensive feature set to meet these unique needs.

Integrated Data 

To understand the pain points of every sector of the economic market, SalesBabu CRM provides the facility of integrating every information about different products, individual vendors and dealers along with complete information about distributors and their individual requirements.

SalesBabu CRM acts as a perfect bridge between all these parties to create a smooth sales life cycle for every product by organizing every required information at a cloud based centralised repository.

Streamline Sales Funnel

The sales funnel is one of the most critical stages of any business model. Managing your sales lifecycle majorly needs an organised system of sales administration and tracking. Starting from lead generation to after-sales support, every aspect of the sales funnel needs proper monitoring for better productivity and efficiency within the team.

As the sales & marketing division is a crucial task in every business, Salesbabu CRM helps you to track productivity at every level of your business, which helps you to improve customer satisfaction and increase customer retention as well as add a new customer in your Sales Bucket.

Read More – Wait! And just take a look at what’s Chocking your Sales Funnel

Synchronize Primary & Secondary business tier

Primary sales are those made to channel partners who are effectively customers that resell multiple units of products and services. CRM for Sales & Distribution provides comprehensive visibility of Primary & Secondary Sales that enables partners to formulate strategies that wrap other products and services together to create a differentiated value proposition for customers and timely delivery of goods to Distributors, Dealers and Retailers. 

Customer Retention

Many studies suggest that customer retention is more cost-efficient than getting new lead opportunities for the firm. SalesBabu CRM helps you to retain those Customers who left your services. This should become a part of the strategic sales & marketing planning process of any firm. It is important to define customer retention and also to understand how it can be measured.

SalesBabu CRM provides numerous customer-centric facilities to enable users to make strategies and targeted marketing campaigns to gain the full confidence of existing customers and use their feedback and reviews for getting more new clients.

Using different features of quotation and sales order creation, SalesBabu CRM provides features to add promotional offers and discounts for returning customers and make more personalised sales campaigns for sending positive notes for long-lasting experiences for its clients.

Read More – Customer centric CRM, the way to go

Enable Communication Bridge 

CRM enables you to manage a communication Bridge between the Primary and Secondary levels of your sales where you need to put extra effort. At the primary stage of your business, you are bound to manage your existing Distributors/Dealers/ Retailers and on the other hand your channels of sales looking for new end users of your Product.

SalesBabu CRM enables companies to integrate different modes of communication and web services for endless features of communication within the team and outside the form for attracting more customers through targeted marketing.

Mobile Sales app features enable users to maintain constant communication channels within the sales and marketing team with its customer, distributor or other business partners. 

On-the-go facilities help service agents to stay connected to concerned parties at all times which increases the confidence level between the stakeholders and encourages long-lasting relationships in the organisation.

Read More – Top reasons why mobile CRM apps are good for your business.

Inventory management and ERP services

SalesBabu CRM provides a holistic set of features to its customers and distributors by an end-to-end sales lifecycle management process from lead management to after sales services like inventory management and ERP services.

An organised system of maintaining details on every delivery, warehouse movement of raw material and finished goods  with a systematic system of challans, GRN and other receipts for delivery handling help the overall management of sales across the organisation in more productive and efficient manner.

Common CRM Features for Sales Distribution

• Contact and Account Management: Manage customer contacts and accounts, including contact information, interaction history, and sales activities.
• Sales Force Automation: Automate routine sales tasks, such as lead assignment, follow-up activities, and data updates.
• Order and Inventory Management: Manage orders, track inventory levels, and optimize stock levels.
• Reporting and Analytics: Generate reports and analytics on sales performance, customer behavior, and market trends.
• Integration with ERP and Other Systems: Integrate with ERP systems, accounting software, and other business applications.

Conclusion

Hence, SalesBabu CRM for Sales & Distribution can create an effective communication bridge and control communication Gap between Primary and Secondary root of your Sales Tree. Now it is so easy to retain, manage and increase your sales in terms of Channels and End product users rather than Traditional approach.

SalesBabu CRM is a one stop solution for managing every business needs and handling your sales and distribution cycle in a more organised manner.