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CRM For Chemical Industries

CRM for Chemical Industry allows you to streamline the day-to-day processes in a manufacturing set up. With this great tool you can earn the confidence vote of the customers.

Key Features of Chemical CRM

  • Sales Forecasting
  • Optimum utilization of Sales Resource
  • Empower workforce with skill training
  • Market visibility to fight competitors
  • Boost Sales and Services
  • Track and manage aging chemical inventory systems
  • Easier access to technology for real time information updates
 

Benefits of Chemical CRM:

Centralised DataBase

You can manage all your customers Database in one place. So it becomes easy to access the information regarding any customer at any time. Just by a single click all Information can be viewed.

  • Capture and track all customer information and interactions
  • Real-time data to make informed decisions
  • Identify Prospective Customers

Lead Follow-up Management

Online CRM facilitate seamlessly capturing inquiries coming from a variety of sources, including website lead forms, marketing automation systems, and lead providers.

  • Lead Capture
  • Flexible Lead Distribution
  • Continuous Activity Prioritization
  • Real-Time Dashboard and Reporting

Tracking payments, delivery & dispatch

CRM for manufacturing industry offer functionality to schedule and track partial payments against orders, installation, purchases etc. also it automatically calculate pendency aging.

  • Set partial payment reminders
  • Track follow-up conversations
  • Manage Dispatch Details
  • Manage delivery logs
  • Delivery and dispatch reports
  • Pending order reports

Cost Reduction and Revenue Growth

CRM helps the manufacturing units to streamline the complete process flow in a very efficient manner, moreover it does not require any overhead support, it leads to reduction in extra cost & also helps in more revenue generation.

  • Less time in lead filtering
  • Optimize skilled workforce save high employee turnover.
  • Timely order processing save customer service time and effort to retain the business.
  • Real time inventory monitoring
  • Demand forecasting save extra production cost.

Enhanced Customer Communication

A CRM facilitates personalized and consistent communication with customers:

  • Track Customer Interactions: Capture and track all customer interactions, including emails, phone calls, and meetings, providing a complete view of the customer relationship.
  • Personalized Communication: Tailor communication to individual customer needs and preferences, enhancing customer satisfaction and loyalty.