CRM for Chemical Industry allows you to streamline the day-to-day processes in a manufacturing set up. With this great tool you can earn the confidence vote of the customers.
Key Features of Chemical CRM
- Sales Forecasting
- Optimum utilization of Sales Resource
- Empower workforce with skill training
- Market visibility to fight competitors
- Boost Sales and Services
- Track and manage aging chemical inventory systems
- Easier access to technology for real time information updates
Benefits of Chemical CRM:
Centralised DataBase
You can manage all your customers Database in one place. So it becomes easy to access the information regarding any customer at any time. Just by a single click all Information can be viewed.
- Capture and track all customer information and interactions
- Real-time data to make informed decisions
- Identify Prospective Customers
Lead Follow-up Management
Online CRM facilitate seamlessly capturing inquiries coming from a variety of sources, including website lead forms, marketing automation systems, and lead providers.
- Lead Capture
- Flexible Lead Distribution
- Continuous Activity Prioritization
- Real-Time Dashboard and Reporting
Tracking payments, delivery & dispatch
CRM for manufacturing industry offer functionality to schedule and track partial payments against orders, installation, purchases etc. also it automatically calculate pendency aging.
- Set partial payment reminders
- Track follow-up conversations
- Manage Dispatch Details
- Manage delivery logs
- Delivery and dispatch reports
- Pending order reports
Cost Reduction and Revenue Growth
CRM helps the manufacturing units to streamline the complete process flow in a very efficient manner, moreover it does not require any overhead support, it leads to reduction in extra cost & also helps in more revenue generation.
- Less time in lead filtering
- Optimize skilled workforce save high employee turnover.
- Timely order processing save customer service time and effort to retain the business.
- Real time inventory monitoring
- Demand forecasting save extra production cost.
Enhanced Customer Communication
A CRM facilitates personalized and consistent communication with customers:
- Track Customer Interactions: Capture and track all customer interactions, including emails, phone calls, and meetings, providing a complete view of the customer relationship.
- Personalized Communication: Tailor communication to individual customer needs and preferences, enhancing customer satisfaction and loyalty.
